The Clementi Mall: Mochi Mochi Panda – Sweet Summer Campaign – Terms & Conditions

1. INTRODUCTION

1.1 Mochi Mochi Panda – Sweet Summer Campaign at The Clementi Mall (the “Promotion”) is exclusive to members of CapitaStar Rewards (referred to as “Eligible Shopper”) as at the start of the Promotion Period. CapitaStar Rewards (Refer to CapitaStar Rewards Programme – https://www.capitastar.com/sg/en/about-us.html) will only be awarded for the qualifying spend as shown in the table below.

1.2 The Promotion is organised by Xiaohong Property Management Pte Ltd  (“Organiser”) and shall be governed by these terms and conditions (“T&Cs”).

1.3 The promotion period (“Promotion Period”) is from 29 May to 28 June 2026, both dates inclusive.

1.4 The Promotion mechanics of the Promotion are as follows:

• 1.4.1 Upon spending the minimum transactional value at the The Clementi Mall (“Qualifying Spend”), Eligible Shoppers will receive the relevant eVoucher/ STAR$/ Game Pass (“Reward”) as shown in the table below:

Period	Qualifying Spend	Reward	Eligibility
29 May to 28 June 2026	Minimum $160 spend ($180 for FairPrice Finest receipts), same-day receipt(s)	eVoucher in CapitaStar App for Redemption of 1 x Mochi Mochi Panda Plushie Pouch	Limited to First 1,000 redemptions at the Information Counter – while stocks lastOne redemption per Eligible Shopper per day.
29 May to 28 June 2026	With an additional $100 spent, same-day receipt(s) at any participating outlets	Bonus 5,000 STAR$	First 1,000 redemptionsOne redemption per Eligible Shopper per day.
29 May to 4 June 2026	Spend a min. of $30 in a single same-day receipt	Swing & Putt Game Pass x 1	To present physical receipt at L4 AtriumWhile stocks last

• 1.4.2 The Reward will be automatically credited directly into the CapitaStar app of the Qualifying Eligible Shopper upon successful verification of the qualifying spend, status of Mastercard credit or debit card linkage on the CapitaStar app, and upon making a qualifying transaction using an Eligible Payment Method (eCapitaVoucher, Mastercard, DBS/POSB payment modes (including DBS/POSB American Express, Mastercard, VISA credit or debit cards and/or DBS PayLah!) or ShopBack Pay). For the avoidance of doubt, please ensure that you’ve completed the following action(s) before a spend is made with an Eligible Payment Method to qualify for the Reward:
  • eCapitaVoucher – Kindly ensure that you have sufficient eCapitaVoucher in your CapitaStar account.
  • Mastercard – Kindly ensure that you have a valid Mastercard credit or debit card linked on your CapitaStar app.
  • DBS/POSB Payment Modes – Kindly ensure that you have linked your CapitaStar account on the DBS PayLah! app. DBS/POSB Payment Modes refer to spend with DBS/POSB Credit or Debit Cards and DBS PayLah! via NETS QR (including DBS/POSB American Express, Mastercard, VISA credit or debit cards and/or DBS PayLah!). For avoidance of doubt, DBS/POSB Mastercard cardmembers must link their CapitaStar account on DBS PayLah! and link their DBS/POSB Mastercard on the CapitaStar app for transactions to be captured as both DBS/POSB and Mastercard transactions.
  • ShopBack Pay – Kindly ensure that you have linked your CapitaStar account on ShopBack.

• 1.4.3 The Reward may take up to 7 working days to be issued.

• 1.4.4 The Reward will be issued based on the transactions that are registered in our system and reflected on the Activity screen of your CapitaStar account, in chronological order. For illustration:

Scenario 1: Eligible Shopper has made 3 transactions on the same day, at the same mall, out of which 1 transaction is not instantly registered

S/N	Transaction Amount	Transaction Date & Time	Transaction Date & Time Captured on your CapitaStar account	Status of Transaction Captured
1	S$80	3 April, 12pm	3 April, 12pm	Completed ✔
2	S$20	3 April, 2pm	4 April, 9am	Delayed ⌛️
3	S$100	3 April, 3pm	3 April, 3pm	Completed ✔

Based on the above table (Scenario 1),

Transactions 1 and 3 are eligible to be counted towards the qualifying spend of S$180 and Eligible Shopper will be awarded with the Mochi Mochi Panda Plushie Pouch reward.

As the Mochi Mochi Panda Plushie Pouch reward is awarded based on transactions 1 and 3, transaction 2 will not be counted towards the qualifying spend of S$180 but will be eligible for STAR$® upon being registered on the CapitaStar app, subject to participating stores that qualify for STAR$® accumulation. Refer to our Help Centre for the full exclusion list: https://www.capitastar.com/sg/en/contact-us.html

Scenario 2: Eligible Shopper has made 2 transactions at stores on the same day, at the same mall, out of which 1 transaction is not instantly registered

S/N	Transaction Amount	Transaction Date & Time	Transaction Date & Time Captured on your CapitaStar account	Status of Transaction Captured
1	S$180	3 April, 12pm	3 April, 12pm	Completed ✔
2	S$100	3 April, 2pm	4 April, 9am	Delayed ⌛️

Based on the above table (Scenario 2),

Transactions 1 and 2 are eligible to be counted towards the qualifying spend of S$280 and Eligible Shopper will be awarded with the 5,000 Star$ reward on 4 April as the transaction date and time for transaction 2 was only registered in our system on 4 April.

• 1.4.5 Eligible Shoppers can accumulate any number of transactions with transactional value of Singapore Dollars Twenty (S$20) on the same day (“Eligible Transaction”) to satisfy the Qualifying Spend of Singapore Dollars Eighty (S$80) and Two Hundred (S$200). Specifically, to satisfy the Qualifying Spend of Singapore Dollars Two Hundred and Eighty (S$280), at least one of the Eligible Transactions shall need to have a minimum transactional value of Singapore Dollars Fifty (S$80). The Eligible Transaction will be subject to Clause 3.2 of this Terms and Condition herein.

• 1.4.6 Eligible Transactions made with an Eligible Payment Method and registered on the CapitaStar app before 10am will not qualify for the Promotion.

• 1.4.7 The Reward awarded with Qualifying Spend will expire within the same date of issuance. Eligible Shoppers can tap on the “My Balance Summary” tab from the CapitaStar app main screen to view the Reward and the expiry date. The Organiser shall not be obliged to entertain any request to extend the validity of the Reward.

• 1.4.8 The Reward in this Promotion is provided on a first-come, first-served basis and redemption of the respective Reward is subject to availability at The Clementi Mall, while stocks last.

• 1.4.9 The Organiser reserves the right to vary or amend any terms & conditions at any time, without prior notice, and without liability. In case of any dispute, the Organiser’s decision shall be final and not appealable.

2. ELIGIBILITY

2.1 Without limiting the generality of the above, the following persons shall not be eligible for the Promotion:

• persons who the Organiser may decide to exclude at its discretion without notice and without providing any reason, at any time.

2.2 The Organiser reserves the right to disqualify any member who is found at any time (whether before or after the receipt of any Reward) to be in breach of the relevant eligibility or qualifying criteria. Any Reward awarded to any member may be forfeited, and if collected, shall be returned to the Organiser promptly and may be dealt with the Organiser’s sole discretion.

3. QUALIFYING SPEND

3.1 Only the total final amount paid at the participating store(s) using eCapitaVoucher, linked Mastercard credit or debit card, DBS/POSB payment modes (including DBS/POSB American Express, Mastercard, VISA credit or debit cards and/or DBS PayLah!) or ShopBack Pay will be accepted for this Promotion. Refer to 1.4.2 for more information on the Eligible Payment Methods to qualify for the Reward.

3.2 Notwithstanding Clause 1.4 of this Terms and Conditions hereinabove, transactions(s) from car grooming services, SingPost transactions, purchase or top up of Cashcard / stored value cards, purchase or top up of stores’ membership card, gift cards and vouchers (i.e. eCapitaVoucher or participating stores’ vouchers), AXS / SAM machines transactions and bill payments, purchase of lottery tickets, any transactions at pawn shops and money changer, bank and other financial institutions’ transactions, transactions from pushcarts and stalls at temporary roadshows, transactions at GP, Dental and Specialist Clinics, Transactions(s) from deposit placements, order placements, payments using tenant / credit card loyalty points, payment via tenant’s online ordering/table ordering platform and transactions made with UOB Mastercard via Apple Pay will not be accepted for the purposes of this Promotion. Refer to our Help Centre for the full exclusion list: https://www.capitastar.com/sg/en/contact-us.html

3.3 The Organiser may reject any transactions as invalid at its sole and absolute discretion, and such determination shall be final and conclusive.

3.4 The Organiser reserves the right to verify all purchases made by the Eligible Shopper and the transaction(s) before processing the redemption of the Rewarding the Promotion.

3.5 Transactions shall be considered expended for the purposes of this Promotion and other promotions in The Clementi Mall when it is used to redeem the Reward. Transactions cannot be used for redemption of multiple Rewards. Transactions cannot be used for redemption of more than one promotion at The Clementi Mall.

4. GENERAL TERMS & CONDITIONS

4.1 By participating in this Promotion, the Member (CapitaStar members):

• 4.1.1 acknowledges and consents to the processing, collection, use and disclosure of his/ her Personal Data by the Organiser, its affiliates, subsidiaries and related corporations including its holding company, CapitaLand Investment Limited (collectively, “CapitaLand Group”), and authorised agents, business partners and service providers in compliance with applicable data protection laws, regulations and guidelines to facilitate the administration of the Promotion including compliance with the Promotion Terms and Condition and that he/ she has read and agreed with the CapitaLand Group’s and Data Protection Policy available at https://www.capitaland.com/international/en/legal-notices/privacy-policy.html and may be amended, replaced, substituted from time to time.

• 4.1.2 agrees that the Organiser, its affiliates, subsidiaries, agents, business partners and respective officers and employees shall not be liable for any actions, claims, demands, injuries, proceedings, liability, losses, damages, costs and expenses of any nature sustained by the member directly or indirectly by reason of or in connection with this Promotion. The member shall indemnify and keep the Organiser and its officers, servants, agents and employees (“the Indemnified Parties”) fully indemnified against any and all loss, damage, demand, liability, claims, expenses and costs (including legal costs on a full indemnity basis) suffered and/or incurred by any of the Indemnified Parties as a result of the breach of any of the terms and conditions herein by the member. Members are deemed to have read, understood and accepted all the T&Cs set out herein, as well as any other requirements set out in any related promotional material, and all amendments, additions, replacements and modifications there to as may be made from time to time.

• 4.2 All Rewards are non-transferable, non-refundable, and non-exchangeable for cash, credit, goods or benefits-in-kind, unless otherwise stated.

• 4.3 The Reward will not be awarded until the transaction(s) are determined to be valid. The Organiser may reject any transactions as invalid at its sole and absolute discretion, and such determination shall be final and conclusive.

• 4.4 The Organiser and its partner(s) (if any) in this Promotion reserve the right to change, vary, replace, substitute, amend, withdrawal or cancel this Promotion and/or any of the terms and conditions herein at their sole and absolute discretion and without prior notice or any liability to any party.

• 4.5 The Organiser does not make any warranty or representation in relation to any product or services offered in this Promotion or redeemed by vouchers or gift certificates and shall not accept any liability in respect of the same.

• 4.6 By participating in this Promotion, the Eligible Shopper represents that he/ she has read and agreed with this Promotion Terms and Conditions.

• 4.7 This Promotion Terms and Conditions shall be governed by the laws of Singapore and all participants in this Promotion irrevocably submits to the exclusive jurisdiction of the Singapore Courts to resolve all disputes.

• 4.8 The Organiser’s decision on all matters relating to the Promotion shall be final, conclusive and binding. No correspondence will be entertained.

• 4.9 Information stated in this Promotion’s Terms and Condition is correct at the time of dissemination and is subject to change without prior notice.

The Clementi Mall: Mochi Mochi Panda – Sweet Summer Campaign

Swing & Putt Game Pass | Level 4, Atrium

29 May to 4 June 2026 | 12.30pm to 8.30pm

Terms & Conditions

1. Receipts presented must be same-day from stores in The Clementi Mall. Receipts generated from online purchases or collection chits are not eligible.
2. Shopper/ child must be present in person and provide their full names as in NRIC, a valid contact number and the same-day qualifying original receipts (in Singapore dollars), corresponding credit/debit card slips/NETS.
3. Only same-day purchase original receipt(s) will be qualified for redemption.
4. Original receipts from The Clementi Mall’s with a time stamp of 9.30pm or later can be presented the following day and will be accepted for redemption.  However, this will not be applicable for receipts presented on 4 June 2026 with a time stamp of 8.30pm or later.
5. Game Pass redeemed are non-transferable, non-exchangeable, and non-exchangeable for cash, promotional, discount and mall vouchers.
6. The Management reserves the right to request for shoppers to present their purchased items as proof of purchase to make redemption.
7. For transactions value that involves redemption of tenant’s reward points, rebates and trade-in receipts etc, only the amount after deduction of such points and/or rebates will be regarded as the final transaction value for redemption.
8. This Promotion is open to all Singapore citizens, Singapore permanent residents or Singapore residents (with valid employment passes or work permits) aged 18 and above. Employees of the Organisers and their spouses (if any), the Organisers’ agencies, auditors, The Clementi Mall tenants’ staff and any other parties who are directly involved in the Promotion (including in the organizing, promoting, or conducting of the Promotion) will not be eligible to participate in the Promotion.
9. Receipts for bill payments, purchase deposits, purchase of postage stamps, parking coupons, mobile pre-paid cards, Cash Cards and vouchers, receipts for product trade-in with zero top-up value, duplicate store receipts, credit/debit card slips, receipt(s) from purchase of mall/store vouchers, online purchases, pop-up sales stores, pushcarts, atrium sales, roadshows, money changer, bill payment(s) via automated machine or any outlet, topping of cash card/debit card/prepaid store value cards, paid with tenants’ reward points and/or rebates, cash vouchers purchased from external organisations and handwritten receipts do not qualify.

10. Duplicate receipts and credit card charge slips are not eligible for redemption.

11. For any spend or purchase(s) made on installment plan, only one redemption is allowed on the same-day based on the total purchase amount. 

12. The Management reserves the right to amend the terms and conditions at any time without prior notice.

13. By participating in this promotion, participants consent to The Management, including its appointed agents, tenants and business associates, collecting, using and/or processing their personal data (including but not limited to name and mobile number) solely for the purposes of administering this promotion, including manual crediting of lucky draw chances, verification of eligibility, and contacting winners in relation to this promotion. Should any participant wish to withdraw his/her consent to the Management’s use and/or processing of his/her information or personal data for the purpose of sending to him/her marketing messages, kindly visit The Clementi Mall Information Counter. Please allow seven (7) working days for processing.